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Resetting your passwords

To reset your password on the BATC site or BATC streaming site, please carefully follow these instructions.

Step 1: On the login page click the reset link.




Step 2: This will take you to a second web page - enter your BATC user name and press send:


Step 3:  You will recieve a confirmation email - click on the link.



Step 4: This will open another web page - press Reset.


Step 5: You will now be emailed a new password:



Step 6: Go back to the normal log in page and enter your user name and COPY and PASTE the new password from the email. Once logged in you should change your password to one of your choice.




NOTE: the login page will still display the message in red to warn other users they must reset their password.

You only have to do this once and do NOT have to do it again if you have followed the steps outlined above.